What is your exchange & refund policy?
At this time, we do not offer refunds. We are happy to replace items if they are defective or damaged within 30 days from date of purchase. If you have received a damaged or defective item, please email firstname.lastname@example.org. We aim to provide exceptional customer service and make it a priority to respond to your request within 1-2 business days.
Are your bags biodegradable?
They are oxo-biodegrable, made with EPI technology, which helps them to break down, unlike traditional plastic bags. EPI testing shows that TDPA allows the bags to break down as it reacts to variables such as heat, oxygen and agitation, is non-toxic and produces no harmful residue.
Will you bombard me with emails if I subscribe to your newsletter?
Not a chance. Our subscribers will be the first to know about our sh!t going on sale. Besides sales notifications, we send a quarterly update about donations and other Craptastic-related news. Your email will not be shared.
What if my question isn't answered here?
Reach out to us at email@example.com
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
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